Privacy Policy – Snowflake AI Owner: Eray Yavuz Support: [email protected] Effective Date: October 20, 2025
Introduction Snowflake AI (“the App”) is owned and operated by Eray Yavuz (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and share information when you access or use Snowflake AI on your device. By installing or using the App, you consent to the practices described below. If you do not agree, please uninstall the App and discontinue use.
Information We Collect 2.1 Account & Authentication Data
• Anonymous identifiers or authentication tokens required to create a user session.
• Email address or Apple ID credentials when you opt in to sign in with a personal account.
• Basic device metadata provided by your operating system to register the session (e.g., device model, OS version, language, time zone).
2.2 Payment & Subscription Data
• Purchase receipts, subscription status, and transaction identifiers provided by Apple’s App Store to fulfill in-app purchases and restore access across devices.
• Credit balance information maintained to track your available render allowances.
2.3 Support & Communication Data
• Email correspondence, attachments, and metadata when you contact us at [email protected].
• Additional voluntary information you provide, such as questions, bug reports, or screenshots.
2.4 Usage & Diagnostic Data
• Logs about feature usage, time spent in specific views, crash reports, and analytics events that help us understand how users interact with the App.
• Aggregated metrics regarding render requests, gallery saves, and settings adjustments.
2.5 Content You Upload
• Portrait images or other media that you voluntarily submit for transformation. These files are temporarily stored on secure servers to perform the requested operation and are deleted automatically after processing is complete.
How We Use Information We use collected data solely to deliver, maintain, and improve the App. Specific purposes include:
• Creating and authenticating user accounts.
• Fulfilling render requests and delivering final outputs.
• Tracking credit balances, subscription entitlements, and purchase history.
• Providing customer support and responding to feedback.
• Monitoring performance, diagnosing bugs, and ensuring platform security.
• Generating aggregated analytics to prioritize new features and enhance the user experience.
• Complying with legal obligations, enforcing our Terms of Use, and preventing abuse.
Data Sharing & Disclosure We do not sell personal information. We share data only under the following limited circumstances:
• Infrastructure Providers: We rely on vetted cloud and service providers to host servers, process payments, deliver notifications, and store content securely. Each provider is contractually obligated to maintain confidentiality and implement industry-standard safeguards.
• Analytics & Crash Reporting: Anonymized usage data and crash logs are transmitted to analytical platforms to help us troubleshoot issues rapidly.
• Legal Requirements: We may disclose information if required to comply with applicable law, court orders, or lawful governmental requests; to enforce our agreements; or to protect the rights, property, or safety of Snowflake AI, our users, or third parties.
• Business Transfers: If we undergo a merger, acquisition, reorganization, or sale of assets, user data may be transferred as part of that transaction. Any successor will be bound by commitments consistent with this Privacy Policy.
Data Retention • Authentication and purchase data are retained for as long as you maintain an active account and as necessary to comply with tax, accounting, and legal obligations.
• Support emails are stored for up to three years to provide context for future requests and maintain service quality.
• Uploaded images are automatically deleted from processing servers once rendering is completed and delivered to your device.
• Analytics and diagnostic logs are retained in aggregated or anonymized form to prevent identification of individual users.
Your Rights & Controls Depending on your jurisdiction, you may have rights to:
• Access, correct, or delete personal data stored in your account.
• Request a copy of information we maintain about you.
• Withdraw consent or object to certain processing activities.
• Disable analytics or crash reporting within device settings where available.
• Close your account by contacting support; this will trigger deletion of personal account data unless retention is required by law.
To exercise these rights, email us at [email protected]. We will respond within 30 days, subject to verification of your identity. Some requests may be limited if fulfilling them would compromise legitimate business interests, violate other users’ rights, or conflict with legal obligations.