DualShot Video Recorder+ — Support

Need Help?

We're here to help you get the most out of DualShot Video Recorder+. Below you'll find answers to the most common questions. If you can't find what you're looking for, reach out to us directly.


Frequently Asked Questions

How does DualShot work?

DualShot Video Recorder+ records two videos simultaneously — one in portrait (9:16) and one in landscape (16:9). When you hit the record button, both versions are captured at the same time and saved directly to your Photos library.

What video quality does DualShot record in?

DualShot records in Full HD 1080p for both portrait and landscape outputs.

Where are my videos saved?

Both videos are saved directly to your device's Photos library. You can find them in the Photos app immediately after recording.

Can I use the front camera?

Yes. DualShot Pro subscribers can switch between the front and rear cameras. Tap the camera flip icon in the top-right corner before starting a recording.

What's the difference between Free and Pro?

How do I subscribe to DualShot Pro?

Tap the "Upgrade to Pro" button in the app. You can choose between a weekly or yearly subscription. Payment is processed securely through the Apple App Store.

How do I cancel my subscription?

  1. Open the Settings app on your iPhone