Vintage AI – SUPPORT AND HELP CENTER

Last Updated: September 18, 2025

WELCOME

Thank you for using Vintage AI. This Support and Help Center provides step by step guidance for setup, purchases, credits, subscriptions, troubleshooting, data and privacy requests, and ways to contact us. If you do not find the answer you need here, contact support at [email protected]. The App is owned and operated by ERAY YAVUZ.

ABOUT THE APP

Vintage AI lets you combine two photos into a single Vintage style image using automated image processing. The app is designed to be fast, minimal, and focused on the Vintage look that is popular across social platforms. Core actions are on the Home screen: select two images, tap Generate, and review the output in History.

SYSTEM REQUIREMENTS

Device: iPhone with iOS 16 or later. Storage: Sufficient free space to save outputs and cache uploads. Network: A stable internet connection is required for generation. Permissions: Photo Library access is required to pick images and optionally save outputs.

GETTING STARTED

  1. Launch the app. Anonymous sign in may be used to create a local account and initialize credits and history.
  2. On the Home screen, tap the Photo A tile to select the first image, then tap the Photo B tile to select the second image.
  3. Tap Generate. The app will upload inputs and request an automated merge to produce a Vintage style output.
  4. When complete, the result appears in the History tab. You may open the item to preview and save to your device.

CREDITS AND WEEKLY ALLOWANCE

Each generation consumes 1 credit. Users with an active subscription receive a weekly allowance of 7 generations per week while the subscription remains active. The allowance resets every Monday at 00:00 local time. Unused weekly credits do not roll over. If you also purchase one time credit packs, the app will use the weekly allowance first and then consume your one time credits. If you run out of both, you will be prompted to purchase or subscribe on the Paywall screen.

SUBSCRIPTIONS AND IN APP PURCHASES

Available subscriptions: Weekly and Yearly. Both grant 7 generations per week. Available consumable packs: 10 credits and 20 credits. Purchases and renewals are processed by Apple. Prices may vary by region and taxes may apply. To manage or cancel a subscription, open your device Settings, tap your Apple ID, then Subscriptions, and locate Vintage AI. Deleting the app does not cancel a subscription. Refund requests are handled by Apple under App Store policies. If you encounter a billing issue, you may also write to us so we can assist with general guidance.

RESTORE PURCHASES

If you reinstall the app or change devices, use the Restore Purchases button in the Paywall or Settings to sync your entitlements. This will refresh your subscription status and restore access to the weekly allowance. If you purchased credit packs and they do not appear, please ensure that you are signed into the same Apple ID that made the purchase and that you have a working network connection before attempting restore.

HISTORY